Terms of Service
Last Updated: January 18, 2026
Agreement: By using VeilGuard VPN, you agree to these Terms of Service. Please read them carefully before using our service.
1. Acceptance of Terms
By accessing or using VeilGuard VPN ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not use our Service.
2. Description of Service
VeilGuard VPN provides a virtual private network service that:
- Encrypts your internet connection using AES-256 encryption
- Masks your IP address to protect your privacy
- Provides access to servers in multiple countries
- Protects your data on public WiFi networks
3. Account Registration
To use our Service, you must:
- Be at least 18 years old or the age of majority in your jurisdiction
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
4. Acceptable Use Policy
You agree NOT to use VeilGuard VPN for:
Prohibited Activities:
- Any illegal activities under applicable law
- Distributing malware, viruses, or harmful code
- Hacking, phishing, or unauthorized access to systems
- Copyright infringement or piracy
- Harassment, abuse, or threatening behavior
- Spamming or mass unsolicited communications
- Any activity that could damage our infrastructure or other users
5. Subscription and Payments
Our subscription terms include:
- Billing: Subscriptions are billed in advance on a recurring basis
- Free Trial: New users receive a 7-day free trial
- Refunds: 30-day money-back guarantee on first subscription
- Cancellation: You may cancel at any time; access continues until the end of the billing period
- Price Changes: We will notify you 30 days before any price changes
6. Device Limits
Each account allows:
- Up to 5 simultaneous device connections
- Unlimited bandwidth usage
- Access to all server locations
7. Service Availability
We strive to provide 99.9% uptime but cannot guarantee uninterrupted service. We reserve the right to:
- Perform scheduled maintenance with advance notice
- Modify, suspend, or discontinue features as needed
- Restrict access from certain regions due to legal requirements
8. Intellectual Property
VeilGuard VPN and its original content, features, and functionality are owned by VeilGuard and are protected by international copyright, trademark, and other intellectual property laws.
9. Limitation of Liability
VeilGuard VPN is provided "as is" without warranties of any kind. We shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss of data, profits, or business opportunities
- Damages resulting from unauthorized access to your account
- Third-party content accessed through our Service
10. Account Termination
We may terminate or suspend your account immediately, without prior notice, for:
- Violation of these Terms of Service
- Engagement in prohibited activities
- Non-payment of subscription fees
- At our sole discretion for any reason
11. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or prominent notice on our website. Continued use after changes constitutes acceptance of the new Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions.
13. Contact Information
For questions about these Terms, please contact us at:
- Email: legal@vg-vpn.com